I spent my first 10 working years (with 3M Company) in Clerical Work design and Computer Systems Design for wholesale operations. I learned that great technology and process design can ENABLE excellent performance but do not necessarily create it; the human element is critical. How people are led and managed; how they are encouraged to collaborate, innovate, and take personal ownership all produce startling impact on morale, performance, personal growth and even the shere quality of personal … [Read more...]

Dr. Paul Marciano is a leading authority on employee engagement and retention. He earned his Ph.D. in Clinical Psychology from Yale University where he specialized in behavior modification and motivation. Paul has served on the faculties of Davidson College and Princeton University where he has taught courses in Leadership, Industrial-Organizational Psychology, Survey Development, Research Methods and Statistics. Paul has worked in the field of Organizational Development for 25 years and is … [Read more...]